AI is just a tool

The Evolution of Internal Communication & The Role of AI

Internal communication has evolved from office bulletin boards to AI-powered platforms. While AI enhances efficiency, drafts messages and personalizes content, it lacks human intuition, emotional intelligence and authenticity.

Crisis communication, employee recognition, and difficult conversations demand human touch – something AI can’t replicate; true connection comes from real people. The future isn’t AI vs. humans; it’s AI supporting human-led communication.

Leave a comment

I’m Cameron

With over 20 years of experience in corporate communications, employee engagement, and organizational transformation, I help organizations strengthen internal alignment and inspire their workforce through strategic, human-centred communication.

Let’s connect