
The Evolution of Internal Communication & The Role of AI
Internal communication has evolved from office bulletin boards to AI-powered platforms. While AI enhances efficiency, drafts messages and personalizes content, it lacks human intuition, emotional intelligence and authenticity.
Crisis communication, employee recognition, and difficult conversations demand human touch – something AI can’t replicate; true connection comes from real people. The future isn’t AI vs. humans; it’s AI supporting human-led communication.

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