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Continue reading →: We must fight back
On December 6th, we mark The National Day of Remembrance and Action on Violence Against Women — a day that honours the 14 women murdered at École Polytechnique in 1989, and all those who continue to face gender-based violence. In this episode, we’re going beyond commemoration. We’re talking about what…
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Continue reading →: Channel Fatigue
We’ve got more platforms than ever before – email, Slack, Teams, Yammer, SharePoint, the company app, you name it – but more tools haven’t necessarily meant better communication. In fact, the opposite might be true. So, let’s break this down.
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Continue reading →: Executive Comms
Working with executives on communication isn’t for the faint of heart. These are smart, high-performing people who often don’t have the time – or frankly, the instinct – to slow down and think about how they’re coming across. They’re focused on outcomes, bottom lines, market shifts … not whether the…
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Continue reading →: AI’s role in internal comms
There’s a real risk that companies will lean more heavily on AI and less on human communicators. If internal communication professionals don’t evolve, they may find themselves marginalized.
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Continue reading →: Ethics of using AI content
I want to challenge us to think a little deeper about what’s really at stake when we let AI do too much of the talking – especially when we’re being paid to speak on someone else’s behalf.
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Continue reading →: Data-driven strategy
Engagement isn’t just about good vibes, pizza parties and happy hours. It’s about connection, retention, and productivity. And if you want to drive real results, you need a strategy that’s built on data, not just gut feelings.
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Continue reading →: The Art of Persuasion
AI can generate content, but true persuasion? That’s still a human superpower. Storytelling isn’t just about facts – it’s about emotion, connection, and authenticity. From ancient campfire tales to modern pitches, humans instinctively adapt their message, read the room, and build trust through personal experiences. AI can mimic tone, but…
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Continue reading →: Ethical Communication
Ethical communication isn’t just a policy – it’s the foundation of trust, engagement, and long-term success. When transparency is lacking, employees feel left in the dark, and trust erodes. In this episode, we’re breaking down where communication fails, why honesty from leadership is non-negotiable, and how we, as communications professionals,…
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Continue reading →: Trust and Engagement
Effective communication isn’t just a nice-to-have … it’s the foundation of strong employee engagement. A one-size-fits-all approach doesn’t work anymore. Employees want communication that speaks to their roles, challenges, and aspirations. When leaders communicate openly and consistently, trust grows – and with it, engagement.
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Continue reading →: The Human Touch
AI is transforming the workplace, automating everything from emails to reports. But when it comes to communication, AI has a major limitation – it lacks emotional intelligence. Great communication isn’t just about delivering a message; it’s about making people feel heard, valued, and understood.
